Any area in which more efficiency can be established means it costs you less to operate that function. At KTRC Consulting, our consultants focus on increasing customer value through improving quality, enhancing service for patients and end users, and increasing the efficiencies within the revenue cycle as a whole. Through the process of identifying, analyzing and then improving existing workflow processes to optimize performance, we help our clients meet best practice standards.

If your organization is like most healthcare practices, stagnant or reduced reimbursement is crippling your margins. When revenue streams are constrained, so is your ability to executive strategic initiatives and critical functions. At KT RC Consulting, we find gaps in your current performance and provide customized solutions that will keep your revenue cycle running at an elevated level. Through performance assessment, gap remediation, process development and process mapping, we will create a future state design that will plug revenue leaks, improve efficiencies, and decrease audit risks throughout your revenue cycle functions.

Just as financial performance is not solely a financial issue, so is the same with revenue cycle performance. Therefore, optimizing your revenue cycle means looking for opportunities across all of your business functions-not just the billing department. By applying the correct data analysis to corresponding Key Performance Indicators (KPIs) and setting goals that meet and exceed your business objectives, operational processes can be optimized to improve cash flow, decrease reimbursement losses, reduce costs, and gain operational efficiencies that help your company’s DSO.

For many healthcare companies, strategic objectives are often one of the most challenging components of a strategic plan because they create the bridge between your big, bold vision and setting the appropriate annual goals needed to achieve it. At KTRC Consulting, we provide facilitation that will help you transform your vision into an actionable plan that will drive results. By working directly with your teams through cross-functional collaboration, we will help to deliver a cascading plan that links your overarching company goals to sub-goals, initiatives, and operational work so that every department knows what they need to accomplish and how their work delivers results. Your strategic plan won’t be set in stone; instead, as your objectives evolve, so will your plan of action.

The teaching of ethics has been an essential part of training for physicians, clinicians, and nurses for generations. Yet this type of training for administrative healthcare leadership has been largely ignored. In today’s world where the focus is on balancing the needs of the patient, their employees, and the facility as a whole, it is essential that administrative leaders understand their ethical obligations and responsibilities just as clinicians do. As a professor of Healthcare Ethics teaching at the MBA level, I am able to bring a modified version of ethics training to your leadership team. By having a solid understanding of the importance of why and how ethics play into their daily work lives, your leadership team can be counted on to create an equitable, accessible, efficient, effective and safe environment that will enhance the overall dignity, well-being, and quality of life for your patients, employees, and community.

Finding yourself in a situation of losing a director or vice president that is integral to your revenue cycle department can create chaos that leads to a “plugging holes” mentality. This can easily translate into either months of a void where the department is in limbo or even worse, hiring the wrong person into a senior leadership role for the sake of expediency. Doing so can be one of the most costly and damaging mistakes a small to mid-sized company can make and could cost your entire company months or even years of progress. At KTRC Consulting, we can provide you with an experienced revenue cycle senior leader who can not only ensure that your revenue cycle department thrives during the transition but also help to look for opportunities of improvement and provide a series of protocols and deliverables to prepare your next permanent leader for success from their very first day.